Setting up a Help Me Grow Call Center/Central Access Point for Local MCAH Programs

Webinar: Setting up a Help Me Grow Call Center/Central Access Point for Local MCAH Programs​

April 23, 2018

Presenters:

Natalie Woods Andrews, MD - Director, Early Learning Department of the California Preschool Instructional Network (CPIN) in Sacramento County Office of Education
 
Jennifer Travis - Help Me Grow Coordinator at Yolo Family Service Agency
 
Michele Blake, MA - Executive Director at Sutter County Children and Families Commission
 

Presentation Objectives:

Presentation Summary:
 
Three counties shared their experiences with setting up a call center/central access point: Yolo, Sacramento, and Sutter. This included the steps they took to establish call centers, and the challenges and lessons learned along the way.
 

Recorded Webinar:

Presentation Materials (PDFs):

Jennifer Travis Slides

Michele Blake Slides

Natalie Andrews Slides